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UCCX 12.5 store data in XML document

I have a list of customer numbers with are associated to agents. There is 10 agents and about 12000 numbers. Each number is associated to one of that 10 agents. My case is to check incoming number and route it to an agent.  I have no option to store ...

Genadi by • Level 1
  • 145 Views
  • 4 replies
  • 0 Helpful votes

Error - Sender Id is not configured

Hello Folks, I am doing Webex Connect Flows Lab. I have created Demo Account. I am not able to Make Flow Live. Getting Error "Sender Id is not configured." in SMS Channel.  In SMS Channel Settings From Number is selected as "CONNCT".  In Number con...

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webex startup bug at Fedora 39

Hello. Why is Webex recently installed on Linux Fedora 39 receiving this error?sudo journalctl -b | grep plugdevfev 25 09:09:43 z390 systemd-udevd[724]: /etc/udev/rules.d/81-plugin-hidraw.webex.rules:2 Unknown group 'plugdev', ignoring.fev 25 09:09:...

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Translator by • Community Manager
  • 389 Views
  • 2 replies
  • 0 Helpful votes

No configuration tab in Dashboard of C9800-40

Hi, I had performed the basic configuration on C9800-40 via CLI and now I'm accessing the WebUI for the first time. Unfortunately, there was no configuration tab in the WebUI and it is not a full WebUI. Alot of missing components. Anyone encounter th...

jaiwaei36 by • Level 1
  • 2798 Views
  • 7 replies
  • 0 Helpful votes

Default user/pass not working on NSO

HejI have performed a local install, but I can not login to the GUI using admin/admin.I can login to CLI with "ncs_cli -C -u admin" , but when I do "show run", all I see is snmp configuration on the device. I can not see AAA or configure it.cisco@Ubu...

DNA sites interconnection via dark fiber

Hi,We are planning to have two geographically separated sites, but they will be connected to each via dark fiber,Site A has two border/control nodes and several edge nodes behind it, we have fusion routers connected to this border/control nodes which...

Extension Mobility problem

Greetings everyone,I am having difficulties applying the Mobility extension and making external calls.Highlighting that when I log in I can make internal calls, but not external calls. I don't know, it's because of the corlist applied to dn to preven...

Security Intelligence events to Syslog

HiWe cannot get our FTD/FMC to send logs from Security Intelligence events to our syslog servers, we are running version 7.2.5.x - the logs is missing when blocking is done by "Event type" Security Intelligence - "Reason" IP Block.Does anyone know ho...

Bali O by • Level 1
  • 28 Views
  • 0 replies
  • 0 Helpful votes

Webex bot connection with websocket

Hi, I have been connecting with webex bot using webhook and ngrok,but I got a mail stating that you cannot use ngrok since it is a matter of security threat.Is there any alternative for this? Also I tried with websocket as well but I was getting conn...

shrwnaik by • Cisco Employee
  • 102 Views
  • 6 replies
  • 0 Helpful votes

FTD Route Based VPN

Hi We have to configure a RB VPN and am wondering if I add the new VTI Interface to The exsisting outside security group or do I have to create a new security group, the outsdide Security group has the Internet facing Interfaces in it.??Thanks 

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